Privacy & Cookie Policy

Introduction

Horton Park Golf Club collects and processes your personal information in accordance with this privacy policy.  This policy provides you with information regarding our obligations and your rights in compliance with the General Data Protection Regulation (GDPR).

We are a company registered in England and Wales under company number 6891881.

Information That We Collect From You

Information that you provide to us directly might include personal information such as your name, email address, postal address, telephone number and other personal details.

How we use your personal data

We use your personal data to provide our services or products to you.  Where you have consented we may also use your information to send you promotional offers and marketing.  You are free to withdraw this consent at any time.

We respect your privacy at all times. Your information will never be disclosed or shared with others without your consent, unless required to do so by law.

Sharing or Disclosing Your Personal Data

Whilst we will never disclose or share your data with others without your consent, we use third party processors to provide some of our services; these companies will process or store your information on our behalf.

We use the following third party:

• We use Albatross Digital Golf to manage some of our promotional email marketing and Facebook advertising.  For more information about Albatross Digital Golf, please read their privacy policy at http://albatrossdigitalgolf.com/privacy-policy

We ensure all processors acting on our behalf act in accordance with this privacy notice.

Analytics

We use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics 

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.

Facebook Ads Conversion Tracking

Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Website.

Behavioral Remarketing

We use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

Google AdWords Remarketing (Google Inc.)

AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of this Website with the Adwords advertising network and the Doubleclick Cookie.

Facebook Custom Audience (Facebook, Inc.)

Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Website with the Facebook advertising network.

Your Rights

Under GDPR you have the right to access personal information that Horton Park Golf processes about you.

You can request from us information about –

• The personal data we hold about you
• The categories of personal data concerned
• The purposes of the processing
• Details to whom your personal data has/will be disclosed
• How long we retain your personal data
• If we did not collect the data directly from you, information about the source

You may also request from us the following-

• That we update any incomplete or inaccurate data about you
• Request that we delete your personal data in accordance with GDPR

You may request we action your rights by contacting us at Horton Park Golf Club, Hook Road, Epsom, Surrey, KT19 8QG or by emailing us at 

To ensure your data is protected, if we receive a request from you to exercise your rights, we will ask you to verify your identity before acting on the request.

All personal data collected is transferred and stored securely, using industry standard encryption protocols, and approved transfer mechanisms.  Please note however, that we cannot guarantee that the measures we maintain will guarantee the security of the information.

Our team is trained on the importance of Privacy and Data Protection and will adhere to our internal policies.

How Long We Retain Your Data

Horton Park Golf Club only retains personal information for as long as is necessary.  For further details on our data retention periods please contact us.

Where you have consented to us to use your details for direct marketing, we will keep this data until you notify us or otherwise withdraw your consent.

Children

We do not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through our Services.

Links to Other Web Sites

Our services may contain links to other websites not controlled or operated by Horton Park Golf Club.  These links do not imply that we endorse these third party sites. We recommend reviewing those sites directly for information on their privacy policies.

Cookies

A ‘cookie’ is a small text file sent from a website and stored on the user’s computer by the user’s web browser. Upon visiting a site that uses cookies, a cookie is downloaded onto your computer or mobile device.  The next time you visit that site, your device will remember useful information such as preferences, visited pages or logging in options.

Cookies are widely used to add functionality to websites, or to ensure they work more efficiently. Our site relies on cookies to optimise the user experience and ensure the sites services function properly.

We may use third party marketing cookies to help deliver ads relevant to your interests.  These include:

Facebook – You can learn more about Facebook cookies and how you can control them at https://www.facebook.com/policies/cookies/

Google/Youtube – You can learn more about Google cookies and how you can control them at https://policies.google.com/technologies/cookies

Most web browsers allow some control to restrict or block cookies through the browser settings, however if you disable cookies you may find this affects your ability to use certain parts of our website or services. For more information about cookies please visit https://www.aboutcookies.org.

Privacy Policy – We do not store credit card details nor do we share customer credit card details with any 3rd parties.

Payment Flow and Delivery Policy – Full payment is taken upfront. Goods will be delivered within 48 hours either via email or postal service.

Refund / Cancellation Policy – Order cancellations or refunds must be made in writing to play@hortongolfpark.com, and within 24 hours of purchase. Cancellations for memberships cannot be made if one or more rounds of golf have already been played prior to cancellation request.